We accept exchanges on unsuitable purchases. Please ensure you return for exchange unsuitable purchases within 10 working days of receipt.
All items must be returned unused and in the same condition in which they were delivered. It’s important that any unwanted items, unless faulty are returned in re-salable conditions with all original tags and packaging. Please remember that if any tags are removed from the garment, we won’t be able to exchange your purchase.
We do not offer refunds or exchange on sale items.
Except in those cases where there has been an error in sending the goods by RRRIOT SHOP, the cost of the return is at the buyer's expense.
Exchanges will be accepted only if notified and confirmed via e-mail at firstname.lastname@example.org and only if shipped by trackable parcel. We are unable to accept returned packages without prior authorisation.
We do not offer refunds, excluding the cases reported by the Italian law, art. 5 DL 185/1999.