TERMS & CONDITIONS

TERMS OF USE & AGREEMENTS

Welcome to the RRRIOT SHOP web store.
Please review the following basic terms that govern your use of, and purchase of, products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms.

PRIVACY

RRRIOT SHOP respects our customers' account information as private and confidential information and will never share this with any outside affiliations or individuals. Your information (we do not store your credit card number) is secured and encrypted with the Secure Socket Layer Software via PayPal.

GENERAL

We may, from time to time, change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time.

DELIVERY

Purchased items will be shipped within 1 business days of the order. Please allow up to 2 weeks for delivery to arrive. If you still have not received your purchase after 3 weeks, please notify info@rrriotshop.com. Buyer assumes any and all duties and customs costs for orders shipping outside of Italy and will be contacted in advance should additional charges need to be made.

EXCHANGE 

We accept exchanges on unsuitable purchases. Please ensure you return for exchange unsuitable purchases within 10 working days of receipt.

All items must be returned unused and in the same condition in which they were delivered. It’s important that any unwanted items, unless faulty are returned in re-salable conditions with all original tags and packaging. Please remember that if any tags are removed from the garment, we won’t be able to exchange your purchase.

We do not offer refunds or exchange on sale items. 

Except in those cases where there has been an error in sending the goods by RRRIOT SHOP, the cost of the return is at the buyer's expense. 

Exchanges will be accepted only if notified and confirmed via e-mail at info@rrriotshop.com and only if shipped by trackable parcel. We are unable to accept returned packages without prior authorisation. 

We do not offer refunds, excluding the cases reported by the Italian law, art. 5 DL 185/1999.